Contact & Support
Contact us or browse common questions below.
Before You Contact Us
You might find your answer faster here:
How to Reach Us
What to Include in Your Message
To help us respond quickly, please include:
- •Your full name and email address
- •Your order reference number (if applicable)
- •A clear description of your question or issue
- •Photos if reporting damage or a product concern
Office Hours
Monday to Friday, 8:00 AM — 5:00 PM (GMT+3, Madagascar time).
We may respond outside these hours, but please allow up to 24 hours for a reply.